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Disclosures and Authorizations
I acknowledge that I may rescind the agreement and authorization within three business days after electronic acceptance of the sales agreement by contacting Think Energy directly at 888-923-3633 or emailing them at [email protected] Upon cancellation of the agreement, Think Energy shall provide a cancellation number.
I allow Think Energy to contact me at the phone number I provided in this enrollment. Contacts by Think Energy may be made using automatic dialers, text messaging, or prerecorded messages. I understand that my consent is not a condition of purchase.
PowerSetter will send you an email notification in advance of your contract expiration, reminding you of your contract terms and renewal options
I verify that all information is correct, and that I have authorization to change this account. I understand the contract, and is voluntarily authorizing the enrollment, renewal or switch (as applicable) to the supplier shown on this enrollment form. I understand that electronic acceptance of the sales agreement and terms of service is an agreement to initiate service and begin enrollment. I understand that energy supply will be provided by Think Energy and energy delivery shall continue to be provided by Unitil Energy Systems. Unitil Energy Systems will also be available to respond to leaks or other emergencies should they occur.
Customers can purchase energy from an Energy Services Company (ESCO) or from a traditional utility. If you choose to purchase energy from an ESCO you are entitled to: A clear description of the services offered by the ESCO. Receive energy delivery and 24 hour emergency services from your utility company. Clear procedures for switching energy suppliers, including information about the enrollment process. Rescind an agreement with an ESCO within three days of receiving the agreement, if you are a residential customer. A description of how pre-payment agreements work, if offered. Notice from the ESCO, no less than thirty days prior to the contract renewal date, of the renewal terms and the options you have as a customer. A fair and timely complaint resolution process. Provision of any written documents (contracts, marketing materials, and this ESCO Consumers Bill of Rights) in the same language used to enroll you as a customer. Disclosure, in simple and clear language, of the terms and conditions of the agreement between you and the ESCO including: price and all variable charges or fees; length of the agreement; terms for renewal of the agreement; cancellation process and any early termination fees, which are limited by law; and conditions, if any, under which the ESCO guarantees cost savings.
If you are a residential customer you are also entitled to the rights and protections of the Home Energy Fair Practices Act (HEFPA) which requires that all utility customers be treated fairly with regard to application for service, customer billing, and complaint procedures. For more information go to www.dps.ny.gov/resright.html. ESCOs that do not assure these consumer rights could lose their eligibility to provide service in New York. Please report any complaints to the Department of Public Service at 1-800-342-3377 (8:30 am – 4:00 pm), by mail at Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223, or online at http://www.dps.ny.gov. You can find more information about your energy alternatives by visiting: www.AskPSC.com
I, the authorized signatory above, affirm my understanding of the following:
1) That I am authorized to make changes to my energy account and I agree to change my electric and/or natural gas provider from my current provider to Think Energy.
2) That the terms and conditions and nature of service, including the rate to be provided to me have been clearly and conspicuously disclosed to me in writing.
3) That my correct name and billing address is listed above.
4) That I will receive a copy of my Terms of Service and the Rate Plan Summary and have been advised of my right to rescind.
5) That I understand that only one generations company, aggregator or supplier may be designated as the consumer's competitive supplier.
6) That I understand any electric and/or natural gas service provider selection that I choose may involve a charge to me for changing my electric and/or natural gas service provider.
I understand that I have an affirmative obligation to provide the supplier with any change in e-mail address, and/or with any withdrawal of consent for the electronic retention of contracts and/or other customer information